#1029 MP Nagar Bus Stop Shelter Damage

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Civic Issue #1029 · Public Transport / Bus stop / route issue

MP Nagar Bus Stop Shelter Damage

Zone-I stop, MP Nagar, Bhopal · reported 2 Aug 2026 (33d ago)

54/100

Medium priority

low severitylow urgencyreported5 reporters19 affected240 supporters3 evidence

Bus stop / route issue reported at Zone-I stop.

Likely owner: City Transport Services (Demo) · assigned to Public Transport

Location

Filter

Bhopal · 1 issues

CriticalHighMediumResolved

Built-in fallback map · add NEXT_PUBLIC_MAPBOX_TOKEN for live Mapbox tiles

AI recommendation

Schedule a site inspection and add this location to the next service round for the ward. Impact here is service disruption rather than direct physical risk.

Community discussion summary: Most citizens report that the problem is affecting daily movement. Comments focus on day-to-day impact rather than blame.

Evidence (3)

Simulated evidence
Bus shelter without a roof panel
Sadaf Khan
Simulated evidence
Crowd waiting on the carriageway
Rohit Malviya
Simulated evidence
Route board missing at the stop
Meera Joshi

Citizen reports (1)

Anjali Pawar1mo ago
Bus stop roof panel missing at Zone-I, no shade for waiting passengers.

Timeline

Issue reported
2 Aug, 9:30 am
First report filed from MP Nagar.
Anjali Pawar
AI understanding complete
2 Aug, 10:30 am
Classified as Public Transport → Bus stop / route issue. Severity low, urgency low.
Claude
Routed to Smt. Alka Mishra
2 Aug, 11:30 am
Routed to Smt. Alka Mishra (Operations Officer — Bus Infrastructure (Demo)) at Public Transport. Field work is carried out by: Shelter maintenance vendor — Bus Shelter Upkeep Vendor — Contract T/03 (Demo). Response window: 12 days.
Direct routing
Community support threshold crossed
16 Aug, 9:30 am
240 citizens have supported this issue and 19 have declared they are affected.
Community

Authority actions

reported

Status

Assign

Official response to citizens

Mark resolved

After-resolution evidence is mandatory. Claude assesses it, then citizens verify — an issue cannot be closed on the authority side alone.

Attach after-state evidence photo (required)

Reported directly to

Response window missed

Public Transport

Public Transport

Responsible head

Field resolver

Responsible head

Smt. Alka Mishra

Operations Officer — Bus Infrastructure (Demo)

City Transport Services (Demo) · Bhopal — bus routes & shelters

oo.bus@demo.mpcivicconnect.in+91 755 0100 471

Who does the work

Shelter maintenance vendor

Bus Shelter Upkeep Vendor — Contract T/03 (Demo)

Response window33 / 12 days used

Escalated to

Shri H. Rathore

Chief Operating Officer — City Transport (Demo)

Routing is automatic: the moment Claude classifies a report, the issue is placed on the desk that owns that category. All officers, contractors and contacts shown here are part of the simulated authority environment — no real official has been contacted.

Authority report

A concise structured brief: issue, location, category, severity, reporters, support, evidence, main concerns, priority and suggested action.

Priority score

Explainable, deterministic and auditable.

54/100

Medium priority

Severity9/30
Low severity as assessed by Claude from the reports and evidence.
Urgency & safety risk6/20
low urgency, no direct safety risk identified.
Affected citizens13/20
19 citizens declared they are affected (log-scaled, saturates at 100).
Evidence strength6/15
3 evidence items attached across 5 reporters.
Community support10/10
240 supporters. Deliberately capped at 10 points so popularity cannot dominate priority.
Issue age10/5
Pending for 33 days. Base 5 + 5 aging boost for staying unresolved.

Pending for 33 days.

Priority increased by 5 points due to prolonged unresolved status.

AI prioritizes the order of attention, not whether an issue deserves to exist.

View how citizens see this issue →